As a Guest Assistant, you are an integral part of guests’ dining experience. It is your job to work with and support your fellow staff members to help guests feel welcome and ensure they have a positive experience.
Your job is to take care of any responsibilities and duties that your fellow front-of-house staff cannot immediately tend to. Encourage Guests to return by using your best hospitality skills to make them feel welcome and taken care of. Remember that for many Guests, dining out is a treat. Deliver excellent service and hospitality to reinforce their choice in dining with you. You represent the company as a friendly, knowledgeable and caring industry professional inside and outside the restaurant.
Beyond helping the guests, it is your responsibility to ensure teamwork with your fellow employees through effective communication. Strive to work as a team to keep operations running smoothly.